Start The Conversation! (877) 677-4636

472 (clients served). $2.49 (billions saved). 63% (average savings).

IFS Customer Relationship Management Solutions

Consolidating Financials across Business Units

A leading designer and manufacturer of semiconductor device programming systems located in the Pacific Northwest, which has operations in the U.S, China, German and Brazil.

IFS Customer Relationship Management: The Challenge

  • Needed to replace their legacy system to improve efficiencies and reporting.
  • Needed to integrate operations and consolidate financials across their business units.
  • They had little visibility into financial performance across business units and wanted an integrated system to streamline processes and improve reporting.

IFS Customer Relationship Management: The Solution

  • Implemented IFS Applications enterprise software
  • Implemented IFS Customer Relationship Management Module (IFS CRM)

IFS Customer Relationship Management: Results

  • The company has better visibility into their operations—from the shop floor to financials—allowing them to optimize operations.
  • IFS CRM (customer relationship management) module allows the company to better manage their pipeline and react faster to customer orders.
  • Were able to standardize costing and their Chart of Accounts
  • Consolidated multiple entities—each which were operating under a different currency—into one system
  • Enabled the company to save a great deal of time during month-end and year-end close.


To speak with an MSS management consultant about how we can help improve business innovation and strategy, call us at (877) 677-4636 or contact us here.