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  • Success Stories

    Our success stories provide you with valuable insight into how our products and services benefit organizations and play a vital role in their success through our holistic approach. You will learn exactly how we addressed people, process and technology in order to help our clients achieve their successful business transformation.

    If there were more providers like you guys we would all be much better off. Thanks for everything!

    – Rose Adams, Maricopa County

    The Growth of MSS

    Mike discusses working with a start-up back in the 90s and calls it a “Success Story.”

    Success Stories

    A-Cloud-Computing-Implementation_To-Leverage-Technology-and-Imporve-Metrics-and-Proces-Optimization

    A Cloud Computing Implementation

    To Leverage Technology and Improve Metrics and Process Optimization

    The client, a large retail and distribution company engaged MSS to help with their integration testing, as part of their cloud computing implementation of Workday. MSS’ role was to test the new integrations before the client’s scheduled go live date. With expertise in Workday implementations and experience working with Payroll and HR teams, MSS was able to identify and solve the right problems for the client, including using existing knowledge to identify issues with the business rules and requirements used within the architecture for the integrations.

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    Change-Management-Rollout_The-Importance-of-Change-Management-When-Driving-Internal-Projects

    Change Management Rollout:

    The Importance of Change Management When Driving Internal Projects

    The client is a large supply chain software manufacturer with more than 6,000 customers located throughout the world. The company was undergoing significant change and recognized the need for organizational change management. By building relationships with stakeholders, MSS was naturally the go to solution when the client recognized the need for a PMO initiative. As demonstrated here, the ability of our consultants to work side-by-side with the client to effect change and improve performance is what sets MSS apart.

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    Current State Process Analysis and Requirements Gathering - Preparing for a Major System Implementation

    Current State Process Analysis and Requirements Gathering

    Preparing for a Major System Implementation

    One of the US’s largest public utility companies provides Phoenix with two types of currents: electric and water. By identifying the right problems for the client, MSS was able to help the organization define requirements to fulfill their business needs.

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    Current-State-Process-Analysis-and-Future-State-Process-Design_Improving-Operational-Performance-in-Support-Departments

    Current State Process Analysis & Future State Process Design

    Improving Operational Performance in Support Departments

    The client is a large supply chain software manufacturer with more than 6,000 customers located throughout the world. The company had several internal initiatives to improve existing processes and engaged MSS to help. By identifying the right problems for the client. MSS was able to help the organization define future state processes to fulfill their business needs.

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    Enterprise-Wide E-Procurement Rollout_The Importance of Change Management to Drive Bottom Line Results

    Enterprise-Wide E-Procurement Rollout

    The Importance of Change Management to Drive Bottom-Line Results

    The Arizona based client is a national environmental services corporation with operations in Canada and Puerto Rico. After a recent merger, the newly formed enterprise was ready to deploy their electronic procurement modules to the entire expanded organization. The client needed an effective, efficient strategy for gathering purchasing information. By developing new ideas and solutions, MSS was able to create a solution that allowed the client to access a broader spectrum of information, which in turn helped them realize cost savings and become more competitive.

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    ERP Implementation_Designing Information to Support Growth

    ERP Implementation

    Designing Information to Support Growth

    White Electronic Designs Corporation (WEDC) loves challenges; they pride themselves on finding solutions to design problems that others can’t — or won’t — tackle. With expertise in ERP implementations and experience working with growing companies, MSS was able to identify and solve the right problems for the client, including using existing knowledge to identify issues with the business rules and requirements used

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    From Record-Keeping Optimization to Organizational Change_Operational Excellence to Effect Change

    From Record Keeping Optimization to Organizational Change

    Operational Excellence to Effect Change

    The client, a government agency looking to optimize its record-keeping processes. Prior to working with MSS, the agency relied on more than 150 paper forms used to capture information about customers and manage internal communications. By identifying the right problems for the client, MSS was able to propose solutions that exceeded their expectations. Our expertise in both technology solutions and change management allowed us to quickly identify the organization’s pain points, helping them to better understand how they could effect change within their organization.

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    Guiding the Vendor Selection Process from Planning to Implementation_Leveraging Technology to Optimize Critical Business Systems

    Guiding the Vendor Selection Process from Planning to Implementation

    Leveraging Technology to Optimize Critical Business Systems

    The client, a large insurance company in the Phoenix area. With expertise in ECM vendor selections and insurance industry experience, MSS was able to identify and solve the right problems for the client, including using existing knowledge and resources to streamline the requirements process and evaluate vendor solutions.

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    IT-Strategic-Planning_Driving-Vendor-Selection-to-Maximize-ROI

    IT Strategic Planning – Driving Vendor Selection to Maximize ROI

    One of the US’s largest public utility companies, provides Phoenix with two types of currents: electric and water. They selected SAP as their Enterprise Resource Planning (ERP) system of choice to replace their finance, supply chain, and human resources legacy systems. The project is estimated to cost more than $100 million (internal and external costs) and last about 5 years. By bringing new ideas and solutions to the client, MSS succeeded in helping them select a systems integrator more efficiently. Our expertise and experience in both vendor selection and systems integration ensured the project was completed on time and within budget.

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    IT-Strategic-Planning_Effectively-Leveraging-Technology

    IT Strategic Planning – Effectively Leveraging Technology

    Supershuttle, Inc. has been making a name for themselves in the transportation industry, acquiring and running Van, Hired Driver and Shuttle services in multiple cities. Their acquisition method was to deploy the standard operating procedures for the back office out to any acquisition, streamlining their operations and offering a lower overhead cost of doing business. This approach was very successful, and caught the eye of Violia Transportation. Violia made Supershuttle a lucrative offer, where cash would be available for them to continue to grow and deploy their successful business model under the Violia name, and Supershuttle accepted. By bringing new ideas and solutions to the client, MSS succeeded in helping them select a systems integrator more efficiently.

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    Leveraging-Technology-and-Systems-to-Improve-Performance

    Leveraging Technology & Systems to Improve Performance

    The client is an Arizona-based insurance company providing vehicle warranties for both new and used cars and motorcycles. By identifying the right problems and solutions for the client, MSS was able to help them move forward. The client faced a number of discrete issues, and our bigpicture approach allowed us to address each of those individual concerns while also ensuring that those solutions worked together effectively.

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    Process-Mapping-and-Requirements-Modeling_Operational-Excellence-to-Improve-Performance

    Process Mapping and Requirements Modeling

    Operational Excellence to Improve Performance

    One of the US’s largest public utility companies, provides Phoenix with two types of currents: electric and water. They selected SAP as their Enterprise Resource Planning (ERP) system of choice to replace their finance, supply chain, and human resources legacy systems. The project is estimated to cost more than $100 million (internal and external costs) and last about 5 years. By identifying the right problems for the client, MSS was able to help the organization clearly define the criteria needed to address all of the process requirements.

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    Project-Management_Streamlining-Operations-Through-EDI

    Project Management

    Streamlining Operations through EDI

    A mid-sized company located in Nevada that mines, hauls, produces, and markets high-value diatomite products was facing supply chain challenges. By building relationships with stakeholders, MSS was naturally the go to solution when the client recognized the need for a project manager. As demonstrated here, the ability of our consultants to work side-by-side with the client to effect change and improve performance is what sets MSS apart.

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    Supporting-Operational-Activities-through-Business-Intelligence

    Supporting Operational Activities through Business Intelligence

    Best Western International Inc. is THE WORLD’S BIGGEST HOTEL FAMILY with 4,000 independently owned and operated hotels. Based in Phoenix, Arizona, Best Western employs 1,190 people and offers more than 308,692 quality guest rooms located in 90 countries and territories throughout the world. By building relationships with key stakeholders, within the client’s organization, MSS was able to understand the critical issues and develop solutions that worked for all parties involved.

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    Zuffa

    JDE: Zuffa, LLC Implements EnterpriseOne to Successfully Manage Multiple Companies and Sustain Growth

    Zuffa wanted an integrated enterprise solution that would manage multiple currencies with multiple companies. Zuffa needed the ability to provide consolidation reports and a system that could grow with their rapid expansion in the marketplace. MSS was selected as the implementation partner based on its reputation and extensive experience with JD Edwards implementations.

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    White Mountain Apache Tribe

    JDE: White Mountain Apache Tribe Successfully Implements JD Edwards Solution Modules

    White Mountain Apache Tribe consists of approximately 15,000 members, the majority who live on tribal lands in and around Whiteriver, the seat of Tribal government. White Mountain Apache Tribe engaged MSS to develop a strategic plan for the organization’s MIS Department and provide JD Edwards Payroll Consulting Services for their JD Edwards implementation.

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    Tuff Shed

    JDE: Tuff Shed, Inc. Leads Industry and Drives Innovation with Integrated IT Infrastructure

    Tuff Shed, Inc. is the United States’ leading manufacturer and installer of storage buildings and garages. It manufactures standard and custom buildings for residential, commercial, and government customers throughout the United States. MSS implemented Oracle’s JD Edwards EnterpriseOne applications to create a scalable financial and manufacturing foundation that supports production, distribution, sales, and ordering at facilities in 24 states.

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    Apache Gold

    JDE: Apache Gold Casino Moves from JD Edwards World to EnterpriseOne to Achieve Operation Efficiencies

    Apache Gold Casino Resort is owned by the San Carlos Apache Tribe. Apache Gold Casino, located five miles east of Globe, Arizona on Highway 70, features 600 of the newest slot machines, available 24/7. MSS migrated Financials, Purchasing, Inventory, Human Resources and Payroll to the JD Edwards EnterpriseOne Solution.

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    Business driver

    JDE - Business Driver: Fast Response to Changing Markets and Customer Needs

    Founded in 1998 through the merger of Bowmar Instrument Corporation (White Microelectronics) and Electronic Designs, Inc., WEDC has become a leading contract electronics manufacturer in niche markets for which commodity products are insufficient. WEDC became a JD Edwards collaborative business software customer at the time its two founding companies merged.

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    TFB

    JDE: Enhancing Processes to Retain Market Leadership

    Tools for Bending (TFB) is an industrial manufacturing company with premier customers and complex business challenges. MSS Technologies helped Tools for Bending establish effective and efficient business processes with Oracle’s JD Edwards World.

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    JDE: TFB Integrates its Business Processes with Guidance of MSS and Oracle JD Edwards

    JDE: Integrating Operations for a Global View

    The Choctaw Nation of Oklahoma is an American Indian Tribe consisting of ten and a half counties in Oklahoma governed by Tribal Council which oversees a full range of programs and services for its members. MSS was selected to manage the implementation based on its extensive experience among Native American organizations.

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    Mitsubishi

    JDE: Mitsubishi Electric Implements JD Edwards EnterpriseOne Manufacturing for Reverse Logistics Operations

    Mitsubishi Electric Automotive America, Inc. (MEAA) is a leading manufacturer and supplier of customized powertrain, body and chassis products, and in-vehicle entertainment and navigation systems. MSS automated the supply chain process, reducing inventory carry by 50% during a period in which the company grew by 20%.

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    HSS

    JDE: Optimizing Training for Rapid Results

    For over 35 years, Hospital Shared Service (HSS) has been a premier provider of security and security consulting services for healthcare organizations from hospital-based health care systems to clinics to medical office practices. MSS provided resources to manage the JDE upgrade and suggested using the Oracle User Productivity Kit (UPK) to rapidly train users and reduce expenses.

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    Pala Casino

    JDE: Pala Casino Upgrades JD Edwards EnterpriseOne versions to Achieve Greater Efficiencies

    Pala Casino Spa & Resort includes a Las Vegas-style casino with 2,000 slot machines, 13-table poker room that hosts live play and championship tournaments. MSS migrated Financials, Purchasing, Inventory, Human Resources and Payroll from JDE World to the JD Edwards EnterpriseOne Solution.

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    JDE: Replacing a Legacy System to Support Growth

    A mid-sized manufacturer of over-the-counter (OTC) pharmaceutical products was experiencing rapid growth. The manufacturer selected MSS to implement JD Edwards EnterpriseOne. MSS immediately went to work configuring the JD Edwards software to align it with the company’s goals, strategy, and business processes.

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    Silver Star Ski Resort

    JDE: Silver Star Ski Resort Successfully Implements JD Edwards EnterpriseOne in Three Months

    Located high above Vernon, British Columbia, you can easily fall in love with Silver Star’s fairytale ski resort village.  MSS applied a rapid implementation approach that relied upon a focused end-user training schedule and tight customer collaboration and ownership adoption.

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    Standardizing Operations for Global Reporting

    JDE: Standardizing Operations for Global Reporting

    Apex Silver Mines Limited is a mining exploration and development company with an extensive portfolio of exploration properties located in Peru, Mexico, and Bolivia. Apex Silver selected MSS to implement the software and manage the project based on its extensive experience and history of success.

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    JDE: Streamlining Operations to Maximize Profitability

    Mid-America Door Company, founded in 1991, designs and manufactures steel sectional overhead-type garage doors for commercial and residential applications. MSS implemented Oracle’s JD Edwards EnterpriseOne solution to improve operational efficiency, productivity, and IT scalability across sales and manufacturing.

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    JDE: Sustaining Rapid Growth with a Global Reach

    Orange-Glo International, one of the fastest growing private companies in the United States, needed to move from an Enterprise Resource Planning (ERP) system that constrained growth to one that would sustain it while still allowing them to function as a lean, virtual organization. MSS began the multi-phased project by identifying and satisfying some basic internal needs, including enrolling many members in APICS (American Production and Inventory Control Society) classes.

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    JDE: Tools For Bending Integrates its Business Processes with Guidance of MSS and Oracle JD Edwards

    Tools For Bending (TFB) is the industry leader in the manufacturing of tooling required to properly bend tubes, extrusions and other materials. MSS implemented JD Edwards that provided TFB with the competitive advantage needed in order to remain the industry leader.

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    Transforming Customer Service with an Enterprise Solution

    The Client, a Southwest environmental services company, is the 2nd largest waste services provider in the United States. They serve residential, municipal, commercial, and industrial customers nationwide and are dedicated to bringing them dependable solutions for recycling and waste challenges. The client won an industry award for changing their customer engagement model and consolidating their customer service locations into three regional Customer Resource Centers to service their 14 million customers.

    Contact MSS

    Would you like to see success in effecting change within your organization? If so, contact MSS – a leading management consulting firm.

    To learn more about our service offerings, products and industry experience, or to have a MSS representative contact you directly, contact us online or call us at (877) 677-4636.