JDE Customer Success with MSS: High-Tech Electronics Manufacturing
Designing Information to Support Growth
White Electronic Designs Corporation (WEDC) loves challenges; it prides itself on finding solutions to design problems that others can’t, or won’t, tackle. WEDC is a high-tech electronics manufacturer and supplier that designs, develops and manufactures electronic components and systems which are used in high-technology products for the defense and aerospace industry. Headquartered in Phoenix, Arizona, with design and manufacturing centers in Arizona, Massachusetts, Indiana, and Oregon, WEDC’s had annual sales of nearly $73.5 million in 2009.
Founded in 1998 through the merger of Bowmar Instrument Corporation and Electronic Designs, Inc., WEDC has become a leading contract electronics manufacturer in niche markets for which commodity products are insufficient. It has built its business on a reputation for creativity, flexibility, and producing on-time, on-target products.
High-Tech Electronics Manufacturing: Challenges
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- The high-tech electronics manufacturing company was planning to grow both organically as well as through acquisitions.
- Instead of upgrading its legacy system, the -tech electronics manufacturing company decided to find a solution that would support future growth and provide greater functionality to meet its semiconductor operational and manufacturing process needs.
- The -tech electronics manufacturing company was also concerned with improving profitability, improving customer service, lowering costs, and increasing revenue.
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High-Tech Electronics Manufacturing: Solution
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- Installed JD Edwards EnterpriseOne software as the information backbone for the company
- Grew from a $37 million company to a $100 million company and JD Edwards was able to continually support that growth.
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High-Tech Electronics Manufacturing: Results
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- Provide executives visibility into their entire business, which allowed the company to move quickly to take advantage of up-ticks and down-ticks in the commercial and military sectors.
- Reporting period closing times was been reduced from a few weeks to a few days and significant cost savings have resulted from the streamlined processes it has achieved.
- Gained the ability to track transactions all the way through, regardless of division, which allows users to fix mistakes within fiscal periods without affecting numbers.
- Data is updated in real time.
- Data integrity improved and the high-tech electronics manufacturer has gained a much higher comfort factor in the reliability of their information.
- Flexibility to respond quickly to customers’ needs.
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High-Tech Electronics Manufacturing: Looking to the future
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- WEDC plans to examine how JD Edwards can help it expand its business intelligence and CRM capabilities.
- Business intelligence will give the company’s executives further power to “slice and dice” the numbers it is pulling through its other JD Edwards EnterpriseOne programs.
- Another high priority for WEDC is providing customers and partners with self-service options, which are now being implemented on a beta level. WEDC is excited about the integrated nature of the CRM offering, and the potential of JD Edwards.
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Contact MSS for JD Edwards High-Tech Electronics Manufacturing solutions, JD Edwards consulting services, JD Edwards training, or to hear more JD Edwards customer success stories.
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