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JDE Customer Success with MSS: Industrial Manufacturing


Enhancing Business Processes to Retain Market Leadership

Tools for Bending, is an industrial manufacturing company with premier customers and complex business challenges. Since 1965, Tools for Bending has been the leading industrial manufacturer of specialized tools for bending tubes and other materials. The company is known for its production and delivery of high-quality tooling products.

Industrial Manufacturing: Challenges

 

  • Needed to enhance its business processes, such as estimating and order entry to retain market leadership.
  • Estimating was a manual pencil-and-paper process that was slow and could impact quality.
  • There was no visibility to aggregate shop load or material requirements, sometimes resulting in unrealistic order promise dates.
  • Critical issues of processes, special requirements, and pricing relied heavily on knowledge held by individual employees.
  • Needed a software solution to automateits estimating process and improveits accounting systems.

 

Industrial Manufacturing: Solution

  • Implemented JD Edwards World which has a robust financial, manufacturing, and distribution functionality that is tightly integrated and bundled on a single database, making it easy to maintain with minimal IT staff.
  • Establish effective and efficient business processes with Oracle’s JD Edwards World.
  • Designed a work-in-process report exactly to their specifications that worked well for both sales and production.
  • Enhanced business processes which establish promise dates quoted to customers are based on the report that shows the current load of required resources. Generated daily, this report has been instrumental in major improvements in on-time delivery performance and customer satisfaction.

 

Industrial Manufacturing: Results

  • The industrial manufacturing company has products with an unlimited number of potential configurations. The software helped the company meet the individual requirements of every customer in a timely and efficient way.
  • Within seconds of order entry, can automatically calculates materials, components, routing steps, prices, and cost for each unique requirement and dynamically creates a custom bill of material for each item.
  • The system catches missing and incompatible information to improve pricing consistency.
  • The ability to calculate quantities of unique materials and components along with their individual costs on the fly.
  • When a customer makes a purchase, it takes just a couple of key strokes to turn the quote into an order and send a work order to engineering.
  • Timely production and delivery with clear reporting; meeting customers' individual requirements efficiently; providing rapid, accurate cost and delivery estimates; and maintaining accurate inventory.

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