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As organizations look for ways to spark innovation, improve productivity and increase revenue, executives often lean towards new technology to drive these key business initiatives. The addition of new technology will not only change the way a business and its employees operate but can be the difference that gives the organization a competitive advantage within the industry they serve. There are a number of variables that go into identifying and selecting the right technology but are organizations really better off implementing new technology to optimize business processes?
For any organization there are multiple factors that play into this decision but the right one may be in front of them, optimizing old or existing technology. I strongly believe the culture and maturation process of an organization begins to limit the technology over time as organizations fail to integrate new functionality or adjust key business processes. As organizations experience growth, business processes become broken or ineffective causing people, process and technology to experience un-alignment or underutilization. In today’s market the technology revolution makes it far too easy to just throw in the towel so it’s critical for any organization to assess the current state of operations and the capabilities of the technology already in place. I understand optimizing current business processes and existing technology does cost time and money while still carrying the risks but so does implementing new technology.
In some instances implementing new technology is the only answer but when it’s not, organizations need to understand everything about the business processes and technology that are already in place. I often find when organizations decide to implement new technology they end up configuring the technology to operate similar to the old and implementation efforts become so heavy that more than half of the new functionality never gets fully implemented. I strongly believe the potential benefits of pumping new life into existing technology through system enhancements, process improvement projects and training can significantly save time and money in the long run while minimizing major disruptions for both employees and customers.
Join the discussion and tell us what your thoughts are on implementing new technology or optimizing existing technology to drive key business initiatives?
Jeff Brevik, Senior Consultant has over 6 years’ experience in the implementation and delivery of complex solutions to healthcare providers nationwide. To find out more about how MSS can help your organization effectively leverage your technology, contact us at firstname.lastname@example.org.
Cite this blog post:
MLA: Brevik, Jeff. “Implement New Technology or Optimize Existing?” MSS. MSS. Blog. 08 April 2015.
APA: J Brevik. (2015, Jan 13). Implement New Technology or Optimize Existing