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  • Team Members

    Team Members
  • Paula Dawson, MS – Consulting Services Director

    Paula is one of our first employees and has over 25 years’ experience in leading the definition, development, implementation and deployment of business applications systems. Besides her role as consulting services director, she is responsible for overall service delivery and staff development for MSS consultants. Paula has participated in and/or led numerous IT Strategic Planning and Software Selection engagements. In this capacity, she has served as Program Manager, Senior Business Analyst, and Project Leader. She has demonstrated experience and expertise in requirements gathering, vendor management, RFP creation, vendor evaluation and change management.

    Areas of focus include:

    • Strategic Planning
    • System Integration
    • Business Analytics
    • Business Process Management
    • Program Management
    • Project Management
    • Enterprise Resource Planning, ERP
    • Knowledge Management Application

    MSS Core Value: Be a ‘whatever it takes’ company.

    Paula says, “We have to be adaptable to the environment that our clients work under. It may not always be textbook in terms of how you execute the project. You have to say, ‘Given the environment I’m in, how can I adapt my style to help this client accomplish their goals, in the stated timeframe, within the agreed budget?'”

    MSS Core Value Winner:

    • Identify the right problems for our clients – 2008
    • Be tough in the face of difficulty – Honorable Mention 2006
    • Be a ‘whatever it takes’ company – 2003

    More about Paula:

    • Masters of Science in Accounting Information Systems from Arizona State University
    • Bachelor of Science in Accounting from Arizona State University
    • Certified Change Management Practitioner, Prosci/ADKAR
    • Member of the Arizona Change Management Group
    • Active volunteer for United Way