It’s said that Toyota, the Japanese carmaker widely regarded as the grandfather of operational excellence, “turned operational excellence into a strategic weapon.” Recent vehicle quality issues notwithstanding, Toyota continues to leverage a corporate philosophy of excellence in operations management and operations planning to make cars better, faster, and less expensively.
Operational excellence is about becoming a more efficient, more effective organization – about doing what you do, better.
Whatever industry you’re in – whether you’re a manufacturer, a service provider, a government agency, or any other kind of organization – you can leverage operational excellence principles so that you too can operate better, faster, and cheaper. MSS operations management consultants can help. Our first step is to conduct a thorough review of your current processes to identify areas where you can be more efficient and effective. Then we’ll help you ensure that every process is in alignment with your overall strategy. We’ll help you optimize your operations management according to benchmarking and best practices.
To speak with an MSS management consultant about how we can help you with Enterprise Planning and Alignment, Process Optimization (leading practices, benchmarking, process design) or Business Process Management, call us at (877) 677-4636 or contact us here.
"About 22% of companies with formal operational excellence strategies had both reduced costs and improved customer service, compared with only 16% of those still in the process of developing an operational excellence strategy."
- Economist Intelligence Unit